Shipping policy

Shipping Policy

At SHOPPERS' CASTLE, we're committed to delivering your lingerie and custom jewelry safely and efficiently to customers worldwide.

Worldwide Shipping

We ship to customers around the globe! No matter where you are, we'll get your order to you.

Shipping Timeframes

USA & Europe: 7-15 business days
Rest of the World: 15-25 business days

Please note: These are estimated delivery times and may vary depending on your location and customs processing.

Processing Time

Before your order ships, we need time to carefully prepare it:

Lingerie Orders: 3 business days processing time
Custom Jewelry Orders: 5-10 business days processing time (depending on the number of items and complexity of personalization)

Your total delivery time = Processing time + Shipping time

Shipping Costs

Shipping fees are calculated based on your order amount and package weight. You'll see the exact shipping cost at checkout before completing your purchase.

Shipping Method

We currently offer standard shipping only. All orders are shipped via reliable carriers to ensure safe delivery.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's journey to you.

Custom Jewelry - Special Note

Because each piece of custom jewelry is handcrafted specifically for you, these orders require additional processing time (5-10 days) before shipping. We appreciate your patience as we create your unique, personalized piece!

Questions About Your Shipment?

If you have questions about shipping or need assistance with your order, please contact us. We're here to help!